(WASHINGTON) — On Wednesday, Acting Secretary of Veterans Affairs Sloan Gibson announced monthly inspections of VA facilities to ensure proper scheduling and timely care for all veterans.
“Our top priority is getting Veterans off of wait lists and into clinics,” Gibson said. “We need our folks in the facilities to work directly with staff, answer all questions, and ensure our veterans receive the timely care they have earned.”
Each of the more than 900 Veterans Health Administrations will be subject to monthly reviews as well as similar reviews by Veterans Integrated Service Network Directors. The directors will be mandated to visit one medical center within their area of responsibility every 30 days.
The on-site inspections will include observation of daily scheduling processes and in-person interaction with employees to ensure all policies are being followed.
The changes come on the heels of a scandal at the VA that saw employees falsify wait times for vets nationwide seeking doctors appoinments. The mishandling has a growing body count; dozens of vetertans died while waiting for treatment.
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